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Supply Chain Management Process Standards, Second Edition by CSCMP

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Supply Chain Process Performance Standards

 

 

SUGGESTED MINIMUM PROCESS STANDARD

TYPICAL BEST-PRACTICE PROCESS

1.0 PLAN

1.1 SUPPLY CHAIN PLANNING

1.1.1

Demand Forecasting Process

• Specific responsibility is assigned for management of the forecasting process

• Robust market intelligence (rather than simply shipment data) is used to develop a long-term operational forecast

• Market intelligence is processed, analyzed, and disseminated on a timely basis

• Planned changes in products, services, pricing plans, and promotions are considered in the forecast

• Collaborative Planning, Forecasting, and Replenishment (CPFR) techniques are used where appropriate

• Performance against forecast is measured (accuracy, skew, and stability)

• Short-term ...

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