Research Methodology
The Standards were compiled by individuals utilizing academic research, as well as on-site observations of companies in practice. In addition, a thorough validation process was used where leading SMEs in the profession reviewed and validated the accuracy of the Standards.
The following are representative sources that were used to compile the Standards:
• white papers/case studies from companies specializing in benchmarking and best-practices research, such as the Performance Measurement Group, Bain and Company, Best Practices LLC, and various universities, etc.
• journals and trade magazines such as Supply Chain Management Review, Journal of Business Logistics, Logistics Management, DC Velocity, Inbound Logistics, American ...
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