CHAPTER 12Phase 4: From Portfolio Development to Implementation
Organizing Supply Chain Improvement as Part of Daily Life: Faster, Better, and Cheaper
The finish line! Or is it? After one of the toughest graduate classes at the University of Minnesota, Prof. Richard Swanson said, as he handed out the final exam, “True learning is a painful experience … I can see that all of you have learned a great deal in this course.”
As the last of the students left the room at the end of the hour, he offered one more piece of advice: “Remember,” he said, “the road never ends. It’s the journey that must be your home.”
In the first and second editions, this ...
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