Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

Acknowledgments

We would like to acknowledge those companies and individuals who have directly (and indirectly) contributed to this book. First and foremost, we would recognize Ralph Maltese. Ralph has been a colleague on past projects, a subject matter expert for SAP functionality and implementation methodology and business practices in general, and a great friend. Without his insight, contributions, and energy, this edition would have been nearly impossible. Second, we would recognize our supply chain colleagues at Amway, the United States Air Force, the Diverse Manufacturing Supply Chain Alliance (DMSCA), Kohler Co., McCormick and Co., and Nortech Systems, who again committed themselves to the approach—bringing ideas and suggestions that challenged ...