Rewarding Success

Who does not like to be recognized or rewarded for a good effort? There must be a rewards program for teams, including suppliers, that perform well on an AIM & DRIVE cost management program. Some people would argue that the supplier’s reward is the next purchase order. That may be true but how much does it cost to invite the leadership of the supplier company and present them with a plaque or certificate and say a few words of thanks? Not a lot—and it’s the right thing to do.

Some companies are pretty innovative. Once, when I was doing a workshop for Texas Instruments in Singapore, I was told that we were going to have a longer lunch break that day. I dutifully ended the morning session around noon and was whisked away by car ...

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