Measures of Success
AIM & DRIVE is about business process improvement. It is a strategic initiative and should not be used as a hammer to negotiate price at all cost. There are many nonquantifiable factors that need to be appreciated by a company’s management. A lesson can be learned from the Total Quality Management process. A good quality program is one that focuses more on the process than on the measurable outcomes. That does not mean the outcome is not important. What it does mean is that if the process is robust and tested, the outcome will almost certainly be good. The same goes for the AIM & DRIVE process. If teams take on the challenge of developing breakthrough solutions and execute the AIM & DRIVE process in the manner that has been ...
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