Chapter 8. Implementing an Action Plan
How many times have you attended meetings, discussed issues, debated alternatives, and come up with a plan only to see it fall by the wayside as just another idea that was never implemented? I cannot tell you how frustrating it is to suppliers in particular. It takes a lot for a supplier to open up to a customer and agree to collaborate on developing a cost management strategy. I’ve facilitated workshops where suppliers have worked diligently and openly to provide what one would call breakthrough solutions. Then, the customer goes away and does nothing. Sometimes this is attributed ...
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