Chapter 5. Measuring Secondary and Tertiary Costs

A cost that is not measured will rarely be managed. One of the reasons why cost management, unlike Total Quality Management, has not been successfully implemented by more firms is that it is so difficult to measure many of the critical costs in the supply chain. Further, users of cost data are aware that if and when they get cost information through existing cost accounting methods, the data is hardly a true reflection of the cost. Rather, it is an accountant’s version. You see, it’s possible to account for the direct costs associated with a product or service. But when it ...

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