The Master Worksheet
At the end of a strategy-building session a team will find it useful to have a brief summary of their work. The Master Worksheet in Figure 3-4 is something that team spokespeople have found extremely valuable as they make a presentation to top management. We’ll begin filling in the Master Worksheet as we go along. For now, all you will see is the selection of the primary cost, Customer Service for Goods under Warranty. Later, you will see the Master Worksheet evolve into a summary of the whole process.
The printed material and packaging teams were ...
Get Supply Chain Cost Management: The AIM & DRIVE® Process for Achieving Extraordinary Results now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
