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Supply Chain and Logistics Management Made Easy: Methods and Applications for Planning, Operations, Integration, Control and Improvement, and Network Design

Book Description

THE PRACTICAL, EASY INTRODUCTION TO MODERN SUPPLY CHAIN/LOGISTICS MANAGEMENT FOR EVERY PROFESSIONAL AND STUDENT!

  • COVERS CORE CONCEPTS, PLANNING, OPERATIONS, INTEGRATION, COLLABORATION, NETWORK DESIGN, AND MORE

  • SHOWS HOW TO MEASURE, CONTROL, AND IMPROVE ANY SUPPLY CHAIN

  • INCLUDES PRACTICAL ADVICE FOR JUMPSTARTING YOUR OWN SUPPLY CHAIN CAREER

  • This easy guide introduces the modern field of supply chain and logistics management, explains why it is central to business success, shows how its pieces fit together, and presents best practices you can use wherever you work.

    Myerson explains key concepts, tools, and applications in clear, simple language, with intuitive examples that make sense to any student or professional. He covers the entire field: from planning through operations, integration and collaboration through measurement, control, and improvement.

    You’ll find practical insights on hot-button issues ranging from sustainability to the lean-agile supply chain. Myerson concludes by helping you anticipate key emerging trends—so you can advance more quickly in your own career.

    Trillions of dollars are spent every year on supply chains and logistics. Supply chain management is one of the fastest growing areas of business, and salaries are rising alongside demand. Now, there’s an easy, practical introduction to the entire field: a source of reliable knowledge and best practices for students and professionals alike.

    Paul A. Myerson teaches you all you’ll need to start or move forward in your own supply chain career. Writing in plain English, he covers all the planning and management tasks needed to transform resources into finished products and services, and deliver them efficiently to customers.

    Using practical examples, Myerson reviews the integration, collaboration, and technology issues that are essential to success in today’s complex supply chains. You’ll learn how to measure your supply chain’s performance, make it more agile and sustainable, and focus it on what matters most: adding customer value.

  • MASTER NUTS-AND-BOLTS OPERATIONAL BEST PRACTICES
    Improve procurement, transportation, warehousing, ordering, reverse logistics, and more

  • BUILD A BETTER GLOBAL SUPPLY CHAIN
    Manage new risks as you improve sustainability

  • STRENGTHEN KEY LINKAGES WITH YOUR PARTNERS AND CUSTOMERS
    Get supply chains right by getting collaboration right

  • PREVIEW THE FUTURE OF SUPPLY CHAINS—AND Discover “where the puck is headed”—so you can get there first

    YOUR SUPPLY CHAIN CAREER

  • Table of Contents

    1. About This eBook
    2. Title Page
    3. Copyright Page
    4. Praise for Supply Chain and Logistics Management Made Easy
    5. Dedication Page
    6. Contents
    7. About the Author
    8. Part I: Supply Chain and Logistics Management: Overview
      1. 1. Introduction
        1. Supply Chain Defined
          1. SCOR Model
        2. An Integrated, Value-Added Supply Chain
          1. The Value Chain
        3. Leveraging the Supply Chain
        4. Supply Chain Strategy for a Competitive Advantage
        5. Segmenting the Supply Chain
        6. The Global Supply Chain and Technology
      2. 2. Understanding the Supply Chain
        1. Historical Perspective
        2. Value as a Utility
        3. Organizational and Supply Chain Strategy
          1. Mission Statement
          2. SWOT Analysis
          3. Strategic Choices
          4. Supply Chain Strategy Elements and Drivers
          5. Supply Chain Strategy Methodology
        4. Supply Chain Opportunities and Challenges
        5. Supply Chain Talent Pipeline
          1. Career Opportunities in Supply Chain and Logistics Management
          2. Growing Demand
    9. Part II: Planning for the Supply Chain
      1. 3. Demand Planning
        1. Forecasting Used to Be Strictly Like “Driving Ahead, Looking in the Rearview Mirror”
        2. Forecasting Realities
        3. Types of Forecasts
          1. Demand Drivers
        4. Forecasting Process Steps
        5. Quantitative Versus Qualitative Models
          1. Qualitative Models
          2. Quantitative Models
        6. Product Lifecycles and Forecasting
          1. Introduction
          2. Growth
          3. Maturity
          4. Decline
        7. Time Series Components
        8. Time Series Models
        9. Associative Models
          1. Correlation
          2. Seasonality
          3. Multiple Regression
        10. Forecasting Metrics
          1. Forecast Error Measurement
        11. Demand Forecasting Technology and Best Practices
      2. 4. Inventory Planning and Control
        1. Independent Versus Dependent Demand Inventory
        2. Types of Inventory
        3. Costs of Inventory
          1. Carrying or Holding Costs
          2. Ordering Costs
          3. Setup Costs
          4. Total Cost Minimized
        4. Economic Order Quantity Model
          1. Basic EOQ Calculation
        5. Reorder Point (ROP) Models
          1. Fixed-Quantity Model
          2. Fixed-Period Model
          3. Single-Period Model
        6. ABC Method of Inventory Planning and Control
          1. Realities of ABC Classification
          2. Other Uses for ABC Classification
        7. Inventory Control and Accuracy
          1. Cycle Counting
        8. Key Metrics
        9. Inventory Planning and Control Technology
          1. Software
          2. Hardware
        10. Careers
      3. 5. Aggregate Planning and Scheduling
        1. The Process Decision
          1. Goods and Service Processes
        2. Planning and Scheduling Process Overview
        3. Aggregate Planning
          1. S&OP Process
          2. Demand and Supply Options
          3. Aggregate Planning Strategies
        4. Master Production Schedule
          1. Production Strategies
          2. System Nervousness
        5. Material Requirements Planning
          1. Bill of Materials
          2. MRP Mechanics
        6. Short-Term Scheduling
          1. Types of Scheduling
          2. Sequencing
          3. Finite Capacity Scheduling
          4. Service Scheduling
        7. Technology
    10. Part III: Supply Chain Operations
      1. 6. Procurement in the Supply Chain
        1. Make or Buy
          1. Outsourcing
          2. Other Supply Chain Strategies
        2. The Procurement Process
          1. Identify and Review Requirements
          2. Establish Specifications
          3. Identify and Select Suppliers
          4. Determine the Right Price
          5. Issue Purchase Orders
          6. Follow Up to Ensure Correct Delivery
          7. Receive and Accept Goods
          8. Approve Invoice for Payment
        3. Key Metrics
        4. Technology
      2. 7. Transportation Systems
        1. Brief History of Transportation Systems in America
        2. Transportation Cost Structure and Modes
          1. Transportation Costs
          2. Modes
        3. Legal Types of Carriage
          1. For Hire
          2. Private
        4. Transportation Economics
          1. Transportation Cost Factors and Elements
        5. Rates Charged
          1. Effects of Deregulation on Pricing
          2. Pricing Specifics
        6. Documents
          1. Domestic Transportation Documents
          2. International Transportation Documents
        7. Key Metrics
        8. Technology
      3. 8. Warehouse Management and Operations
        1. Brief History of Warehousing in America
        2. Economic Needs for Warehousing
        3. Types of Warehouses
          1. Warehouses by Customer Classification
          2. Warehouses by Role in the Supply Chain
          3. Warehouses by Ownership Type
        4. Warehouse Economic Benefits
          1. Consolidation
          2. Accumulation, Mixing, and Sorting
          3. Postponement
          4. Allocation
          5. Market Presence
        5. Warehouse Design and Layout
          1. Size of Facility
          2. Facility Layout
        6. Warehouse Operations
          1. Packaging
        7. Key Metrics
          1. Customer-Facing Metrics
        8. Technology
          1. Warehouse Management Systems
          2. Yard Management Systems
      4. 9. Order Management and Customer Relationship Management
        1. Order Management
          1. Order Placement
          2. Order Processing
          3. Order Preparation and Loading
          4. Order Delivery
        2. Customer Relationship Management
          1. Customer Service
        3. Customer Relationship Management
        4. Technology
      5. 10. Reverse Logistics and Sustainability
        1. Reverse Logistics Activities
          1. Repairs and Refurbishing
          2. Refilling
          3. Recall
          4. Remanufacturing
          5. Recycling and Waste Disposal
        2. Returns Vary by Industry
          1. Publishing Industry
          2. Computer Industry
          3. Automotive Industry
          4. Retail Industry
        3. Reverse Logistic Costs
        4. Reverse Logistics Process
          1. Receive
          2. Sort and Stage
          3. Process
          4. Analyze
          5. Support
        5. Reverse Logistics as a Strategy
          1. Using Reverse Logistics to Positively Impact Revenue
          2. Other Strategic Uses of Reverse Logistics
        6. Reverse Logistics System Design
          1. Product Location
          2. Product Collection System
          3. Recycling or Disposal Centers
          4. Documentation System
        7. Reverse Logistics Challenges
          1. Retailer-Manufacturer Conflict
          2. Problem Returns and Their Symptoms
          3. Cause and Effect
          4. Reactive Response
        8. Managing Reverse Logistics
          1. Gatekeeping
          2. Compacting the Distribution Cycle Time
          3. Reverse Logistics Information Technology Systems
          4. Centralized Return Centers
          5. Zero Returns
          6. Remanufacture and Refurbishment
          7. Asset Recovery
          8. Negotiation
          9. Financial Management
          10. Outsourcing
        9. Reverse Logistics and the Environment
          1. Supply Chain Sustainability
          2. Green Logistics
      6. 11. Global Supply Chain Operations and Risk Management
        1. Growth of Globalization
          1. Factors Influencing Globalization
          2. Reasons for a Company to Globalize
        2. Global Supply Chain Strategy Development
        3. International Transportation Methods
          1. Ocean
          2. Air
          3. Motor
          4. Rail
          5. Global Intermediaries
        4. Global Supply Chain Risks and Challenges
          1. Questions to Consider When Going Global
          2. Key Global Supply Chain Challenges
        5. Risk Management
          1. Potential Risk Identification and Impact
          2. Sources of Risk
          3. Supply Chain Disruptions
          4. Risk Mitigation
    11. Part IV: Supply Chain Integration and Collaboration
      1. 12. Supply Chain Partners
        1. Outsourcing
          1. Reasons to Outsource
          2. Steps in the Outsourcing Process
        2. Supply Chain and Logistics Outsourcing Partners
          1. Traditional Service Providers
          2. Third-Party Logistics Providers
          3. Fourth-Party Logistics Service Providers
      2. 13. Supply Chain Integration Through Collaborative Systems
        1. Internal and External Integration
          1. Internal Integration
          2. External Integration
        2. Supply Chain Collaboration Methods: A Closer Look
          1. Quick Response
          2. Efficient Consumer Response
          3. Collaborative Planning, Forecasting, and Replenishment
      3. 14. Supply Chain Technology
        1. Supply Chain Information
          1. Supply Chain Information Needs
        2. Supply Chain Software Market
          1. Supply Chain Planning
          2. Supply Chain Execution
          3. Other Supply Chain Technologies
          4. SCM System Costs and Options
          5. Best-in-Class Versus Single Integrated Solution
          6. Consultants
        3. Current and Future Trends in Supply Chain Software
          1. Short-Term Supply Chain Technology Trends
          2. Emerging Supply Chain Technology Trends
    12. Part V: Supply Chain and Logistics Network Design
      1. 15. Facility Location Decision
        1. The Importance of Facility Location When Designing a Supply Chain
        2. Supply Chain Network Design Influencers
        3. Types of Distribution Networks
          1. Manufacturer Storage with Direct Shipping
          2. Manufacturer Storage with Direct Shipping and In-Transit Merge
          3. Distributor Storage with Carrier Delivery
          4. Distributor Storage with Last-Mile Delivery
          5. Manufacturer or Distributor Storage with Customer Pickup
          6. Retailer Storage with Customer Pickup
          7. Impact of E-Business on the Distribution Network
        4. Location Decisions
          1. Strategic Considerations
          2. Location Decision Hierarchy
          3. Dominant Factors in Manufacturing
          4. Dominant Factors in Services
        5. Location Techniques
          1. Location Cost-Volume Analysis
          2. Weighted Factor Rating Method
          3. Center of Gravity Method
          4. The Transportation Problem Model
        6. Technology
        7. Careers
      2. 16. Facility Layout Decision
        1. Types of Layouts
          1. Product Layouts
          2. Process Layouts
          3. Hybrid Layouts
          4. Cellular (or Work Cell) Layouts
          5. Fixed-Position Layout
          6. Facility Design in Service Organizations
        2. Designing and Improving Product Layouts
          1. Assembly Line Design and Balancing
          2. Work Cell Staffing and Balancing
        3. Warehouse Design and Layout Principles
          1. Design and Layout Process
        4. Technology
        5. Careers
    13. Part VI: Supply Chain and Logistics Measurement, Control, and Improvement
      1. 17. Metrics and Measures
        1. Measurement and Control Methods
          1. The Evolution of Metrics
          2. Data Analytics
          3. Measurement Methods
        2. Measurement Categories
        3. Balanced Scorecard Approach
          1. Customer Service Metrics
          2. Operational Metrics
          3. Financial Metrics
        4. SCOR Model
        5. Supply Chain Dashboard and KPIs
          1. Indicators
        6. Benchmarking
      2. 18. Lean and Agile Supply Chain and Logistics
        1. Lean and Waste
          1. History of Lean
          2. Value-Added Versus Non-Value-Added Activities
        2. Waste
        3. Lean Culture and Teamwork
          1. Lean Teams
          2. Kaizen and Teams
          3. Team and Kaizen Objectives
        4. Value Stream Mapping
          1. VSM Benefits
        5. Lean Tools
          1. Standardized Work
          2. 5S-Workplace Organization System
          3. Visual Controls
          4. Facility Layout
          5. Batch Size Reduction and Quick Changeover
          6. Quality at the Source
          7. Point-of-Use Storage
          8. Total Productive Maintenance
          9. Pull/Kanban and Work Cells
          10. Lean and Six Sigma
      3. 19. Outlook for Supply Chain and Logistics Management
        1. Supply Chain and Logistics Career Outlook
        2. Trends in Supply Chain and Logistics Management
          1. Supply Chain Trends
          2. Logistics Trends
          3. Supply Chain Leadership Trends
          4. Supply Chain Technology Trends
        3. Conclusion
    14. References
      1. Chapter 1
      2. Chapter 2
      3. Chapter 3
      4. Chapter 5
      5. Chapter 7
      6. Chapter 10
      7. Chapter 11
      8. Chapter 12
      9. Chapter 13
      10. Chapter 14
      11. Chapter 15
      12. Chapter 17
      13. Chapter 18
      14. Chapter 19
    15. Index