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Supplier Evaluation and Performance Excellence by Sherry Gordon

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SUPPLIER DEVELOPMENT

With the main objective for measuring supplier performance to improve performance, the challenge is getting from performance measurement to performance improvement. As has been often quoted, good suppliers are made, not born. Few companies start out excellent. But excellence can be nurtured when there is a desire or passion to pursue it. This is called supplier development. According to the ISM (Institute of Supply Management) glossary, supplier development is defined as “a systematic effort to create and maintain a network of competent suppliers, and to improve various supplier capabilities that are necessary for the ...

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