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Supplier Evaluation and Performance Excellence by Sherry Gordon

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DETERMINING WHAT TO MEASURE

INTRODUCTION

Many companies are unsure about what to measure that will help them track supplier performance. Some look to what other companies are measuring. While benchmarking others is a valid approach to gathering information about best practices, it may not lead to alignment with your company’s strategies and objectives. Or the types of information others collect may not be as relevant to your particular industry, culture, or size of your company or to the supplier issues that your company is dealing with. Or the information simply may not be readily available. Some companies see what information at their company ...

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