Copyright

Library of Congress Cataloging-in-Publication Data

Chapman, Elwood N.

Supervisor's survival kit : your first step into management / Elwood N. Chapman and Cliff Goodwin.—9th ed.

p. cm.

ISBN 0-13-029031-9

1. Supervision of employees. 2. Personnel management. I. Goodwin, Cliff, 1948– II. Title.

HF5549.12.C44 2001

658.3'02—dc21 2001021475

Publisher:

Steve Helba

Executive Editor:

Elizabeth Sugg

Director of Production and Manufacturing:

Bruce Johnson

Managing Editor:

Mary Carnis

Manufacturing Buyer:

Cathleen Petersen

Production Liaison:

Brian Hyland

Design Director:

Cheryl Asherman

Senior Design Coordinator:

Miguel Ortiz

Cover Illustration:

Alex Bloch/SIS

Cover Design:

LaFortezza Design Group

Full Service Production/Formatting:

BookMasters, Inc.

Editorial Assistant: ...

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