Supervisor's Survival Kit: Your First Step into Management, Ninth Edition

LEADERS CREATE AND ARTICULATE A MISSION TO THEIR FOLLOWERS

Being a star communicator! Providing followers with the right rewards! Developing a balanced power package! Making decisive decisions! All are part of the leadership star model. But on top of everything else, leaders must furnish direction. They must lead to something of meaning and significance. A possible victory must be provided somewhere down the road.

On a flight to Washington, D.C., I sat next to a young Native American who was flying to the capital to accept a Small Business Administration award for starting a successful business to recycle steel slag. We touched on many subjects, ...