BE A STAR COMMUNICATOR
Starting at the bottom-left point of the star, your first step in putting more leadership into your style is to become a more dynamic communicator. Followers like their leaders to speak with authority. They want them to sound like leaders.
Dixie was an outstanding supervisor, but she was so soft-spoken in her approach to group meetings and counseling that those in her department became impatient. Some even went so far as to say she was “too nice.” Dixie's superior and mentor, a woman with a strong, commanding voice, suggested that Dixie take a course in public speaking. Dixie rejected the idea but took the suggestion to ...
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