Chapter 17. Establishing Goals and Planning

After you have finished reading this chapter, you should be able to (1) write out the planning formula covered in the chapter, (2) describe each part in detail, and (3) adapt it to your own work situation.

“It's great to be a lowly employee instead of a supervisor because you can report to work without thinking. You know, just stumble in and let the job grab you instead of you grabbing the job. Let the supervisor do the planning, scheduling, and thinking. After all, she's getting paid for it. Let her see to it that you have a productive day.”

This quotation may not express the best possible employee attitude, but it contains enough truth to cause the supervisor to ask some pointed questions. If ...

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