ELIMINATING DISTRACTIONS
To accomplish a job that involves thinking, it is often necessary to isolate yourself from the many distractions most front-line supervisors face. These distractions include interruptions from employees, customers, superiors, emergency problems, repair tasks, filling in for an absent employee, and, of course, the telephone.
Freida makes it a practice to arrive at her desk thirty minutes ahead of her team of employees each morning. “I need to get away from telephone calls, employee interruptions, and normal noise to improve my concentration. Thirty minutes before the gang arrives is worth an hour when the shift is under way.”
George, foreman of a construction crew, stays on site for an hour or so after everyone else has ...
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