Chapter 14. Use Your Knowledge Power
After you have finished reading this chapter, you should be able to apply the four-step teaching formula to earn the respect that comes from being an excellent on-the-job instructor.
A leader has three sources of power. First, considerable power goes with the job itself. It is called role power. It must be used wisely. The second source is personality power—using your personality to encourage greater productivity and accomplish other tasks. The third source is the most underestimated of all—knowledge power. You may not have viewed it this way in the past, but teaching your staff new ideas, skills, and competencies gives you prestige (and power) in their eyes. This chapter will assist you in making the most ...
Get Supervisor's Survival Kit: Your First Step into Management, Ninth Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
