DISCUSSION QUESTIONS
| 1: | In what specific ways might a new supervisor build sufficient personal confidence to deal with a problem employee on a one-on-one basis? |
| 2: | Assuming that the supervisor is a skillful communicator, would you give counseling a 50–50 chance to convert a problem employee into a superior one? Defend your answer. |
| 3: | If a problem employee resigns voluntarily between corrective private communication sessions 1 and 2, has the attempt failed? Explain your views. |
Get Supervisor's Survival Kit: Your First Step into Management, Ninth Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
