THE FIVE RS OF PRIVATE COMMUNICATION

The purpose of this chapter is to dissipate your fears about private communication and demonstrate that you can and should use the technique frequently and comfortably. It requires no magic. You can start right away without fear or misgivings if you understand and use the following principles. They are known as the five Rs of private communication:

…the Right purpose, the Right time, the Right place, the Right approach, and the Right techniques.

Once you learn these principles, private communication will become one of your most important supervisory tools.

The Right Purpose

Private communication as presented in this chapter should be used only for the specific purposes presented in the following list. The ...

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