Case Study

Players

Technique[2]

[2] Turn to page 265 to compare your thoughts with those of the author.

Supervisor Joe is upset over the night watchman's written report (sent through Mr. Big's office) accusing Ricardo of goofing off on the job and of (on one occasion) having a woman friend at work with him. The situation is aggravated by the fact that Supervisor Joe recently defended Ricardo in front of Mr. Big, who had used him as an example when accusing Joe of being too soft with his employees. In checking further, Joe also discovers that the stockroom (one of Ricardo's responsibilities) is in poor condition. Joe concludes that Ricardo is taking ...

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