THE RELATIONSHIP CHANNEL

Perhaps a supervisor-employee relationship is best perceived and understood as a line that exists between the two, a kind of psychological channel through which all communications, reactions, and feelings must flow back and forth.[1]

[1] E.N. Chapman, Your Attitude Is Showing, 8th ed. (Upper Saddle River, NJ: Prentice-Hall, Inc., 1996), Chapter 8.

Through this relationship channel each party views, interprets, and reacts to the other. The openness—the amount of freedom or naturalness—of this line contributes to the quality or tone of the relationship, which, in turn, is the essence of the working arrangement. Here are three ...

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