Supervisor's Survival Kit: Your First Step into Management, Ninth Edition

SUPERVISOR-EMPLOYEE RELATIONSHIPS AND PRODUCTIVITY

1. Once you become a supervisor, building good relations with employees is more important than being able to do the job skillfully yourself.

   The technical skills you have are important because you must know how to do something before you can teach and supervise others; however, your emphasis as a supervisor will be on transmitting your skills through sound relationships rather than on doing all the tasks yourself.

2. Spending time to restore or improve your relationship with an employee whose productivity has slipped is the most important thing you can do with your time.

   As a supervisor, you will have multiple responsibilities. In all likelihood, you will have more things to do than time to do them, so ...