Chapter 4. Achieving Productivity Through People
After you have finished reading this chapter, you should be able to list three fundamental reasons why a supervisor must work through people to gain hoped-for productivity and thereby survive.
As you move successfully from the role of worker to that of supervisor, an amazing transformation will take place in the way you look at things. You will suddenly find yourself more interested in John than in the machine he operates; more concerned with Helen than with the records she keeps; more involved with Hank as an individual than with the work he turns out.
Your attention will shift from things to people, from the job itself to the person who performs the job. In short, you will need to become people ...
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