Supervisor's Survival Kit: Your First Step into Management, Ninth Edition

YOUR FIRST STEP AS A SUPERVISOR

When you move into your first management role, you will want to keep your eyes open and, as quickly as possible, get the lay of the land. Every position of leadership responsibility entails certain unwritten agreements or ground rules of operation.

• Are you about to encounter some sensitive human relations situations you need to know about in advance?

• Will you be inheriting a problem employee?

• Do any special legal or safety precautions require your attention?

• Does your leadership style differ significantly from that of your predecessor?

• Should you be apprised of some informal reports or unusual protocol?

• Do you know how to handle an incident of employee theft or a problem of sexual harassment?

You hope answers to such ...