Chapter 2. Making the Transition

After you have finished reading this chapter, you should be able to write a specific step-by-step plan outlining your successful transition from the role of an employee to that of a supervisor in the same department.

Last year Marsha was a quiet, unassertive computer operator; today she is an efficient office manager. Last year Craig was a graduate student doing research; today he is supervising the work of a dozen employees. Marsha and Craig have successfully made one of the most difficult transitions of their lives. Last year they were followers—today they are leaders. Could this transition happen to you?

You will probably move into your first supervisory position from a nonsupervisory job within the same ...

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