Chapter 1. Should You Be a Supervisor?

After you have finished reading this chapter, you should be able to (1) list a minimum of ten characteristics needed by a good supervisor and (2) identify which of these you can develop in yourself.

Patti drove home from her job with a financial institution feeling both elated and troubled. After less than two years with the firm, she had been offered a promotion to a supervisory role. Should she accept it? Manuel has been happy as a short-order chef for three years. Yesterday he was offered a position as night manager at a substantial increase in pay. Should he accept the challenge? Gerald was surprised when he was invited to apply for a management position with his electronics firm. Should he leave his ...

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