Guidelines for Effective Communication |
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I was summoned to one of the Central Intelligence Agency's off-campus offices on a matter of national importance. Tim Kilbourn, Dean of the CIA's Sherman Kent School for Intelligence Analysis, wanted to question me about what I know about digital communication. His questions were fair, and I gave truthful answers, but then I turned the table on him and asked him a few questions of my own. “What does the CIA do to assure complicated subjects are communicated effectively?” I asked. That's when I uncovered the Agency's secret weapon: The Analyst's Style Manual, which lists the six rules ...
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