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Super communication the NLP way by Infinite Ideas, Russell Webster

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5. Specifically speaking

What’s in this chapter for you

  • Avoiding miscommunications by using specific language
  • How to make decisions effectively
  • Improving your command of English
  • Answering tricky questions
  • Boosting your self-confidence

Precision model

‘I got into a heated argument with a colleague in a meeting once. Our boss quickly stepped in with a simple question addressed to both of us. We quickly realized that neither of us really knew what point the other was trying to make. It was an embarrassing case of communication breakdown.’

– Daniel Dougherty, marketing manager

You?

Have you ever felt that you were caught up in a conversation that was going nowhere? One where the conversation was so fluffy or woolly that in the end it all became ...

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