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Super communication the NLP way by Infinite Ideas, Russell Webster

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3. People are different

What’s in this chapter for you

  • Distinguishing between matchers and mismatchers
  • Rules for confident communication
  • Dealing with difficult people

Matching and mismatching

If you look, it’s easy to see that people are different. It’s not just different mind methods that make people respond differently, there’s another area of people’s communication style that is useful to know and learn about in the future.

Act!

Place three coins, of different value, on a table, and ask a friend to describe what they see. Note their description. Is it the same as yours? Try it with several different people.

People respond differently to this exercise. One person may say ‘It’s all money,’ or ‘They’re all coins,’ or ‘They’re all round.’ This ...

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