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Super communication the NLP way by Infinite Ideas, Russell Webster

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2. Linking people together

What’s in this chapter for you

  • Dispute resolution
  • Mind reading
  • Building rapport
  • Discovering what makes people tick

Non-verbal communication

Of all of the things that separate you and I from the animal kingdom, perhaps the most telling is speech – the ability to communicate with words. Indeed, most people think of effective communication as being a purely verbal thing. But does the bookie at the racecourse use words to signal over to other bookies? What about the old fashioned stock market trader? There may be plenty of frantic shouting going on, but it is the hand signals that perform most of the transactions. And then what about the person who made a particular gesture to you with his finger in the rush hour traffic? ...

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