Team Building Process
Contracting. Meet with the team leader (maybe even the full team) to determine why they think team building is necessary and what they hope to achieve. You should also clarify your role, the data collection process, and what they can expect from team building.
Data Collection. The purpose is to collect information that will help you and the team understand the issues and identify both the strengths and weaknesses of the team. Typical methods include interviews, focus groups, surveys, and observation.
Diagnosis. Use the ...
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