CHAPTER 7
TEAM-BUILDING ROLES
In an effectively functioning team, members consistently perform certain roles that contribute not only to reaching the current objectives set by the group but also to the ongoing improvement in the team’s long-term operation. Some of the most common and helpful team-building roles include supporting, confronting, gatekeeping, mediating, harmonizing, summarizing, and process observing. This chapter looks at each role in detail.
SUPPORTING
Supporting another member of the team goes beyond reinforcing the other’s point of view when you agree with it. That’s immensely desirable, but even more important is providing support ...
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