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Successful Project Management, 4th Edition

Book Description

Successful Project Management, 4th edition, is an essential guide for anyone who wants to improve the success rate of their projects. It will help managers to maintain a balance between the demands of the customer, the project, the team and the organization. Covering the more technical aspects of a project from start to completion it contains practised and tested techniques, covering project conception and start-up, how to manage stake holders, effective risk management, project planning and launch and execution. Also including a brand new glossary of key terms, it provides help with evaluating your project as well as practical checklists and templates to ensure success for any ambitious project manager.

Table of Contents

  1. Cover
  2. Title page
  3. Imprint
  4. Table of contents
  5. Introduction
  6. 1. What is success?
    1. WHAT HAPPENS TO THE PROJECT?
    2. DEFINING SUCCESS
    3. YOUR VIEW OF SUCCESS
    4. SUCCESS DEPENDS ON WHO IS MEASURING
    5. WHAT ARE THE PERCEIVED CAUSES OF FAILURE?
    6. REDUCE THE PROBABILITY OF FAILURE
  7. 2. The climate for success
    1. WHY DO INITIATIVES APPEAR TO FAIL?
    2. SOME DEFINITIONS
    3. PROJECTS – ARE THEY JUST AN ACCIDENT?
    4. WHAT’S THE CURRENT CLIMATE?
    5. INFLUENCE OF ORGANIZATIONAL CULTURE
    6. WHAT INFLUENCES CULTURE
    7. INFLUENCE OF THE ORGANIZATION STRUCTURE
    8. INFLUENCE OF THE BUSINESS STRATEGY
    9. THE OPERATING CLIMATE FOR SUCCESS
    10. THE KEY ACTIVITIES
    11. THE KEY PLAYERS – DEFINED ROLES AND RESPONSIBILITIES
    12. SUMMARY
  8. 3. The project process – key steps for success
    1. THE PROJECT PHASES
    2. THE PHASE GATES
    3. THE PHASE GATE – A CONSTRAINT?
    4. THE KEY STEPS TO SUCCESS
    5. SUMMARY
  9. 4. Project conception and start-up
    1. SELECTING THE RIGHT PROJECT
    2. QUANTITATIVE MODELS
    3. THE START-UP PROCESS
    4. CUSTOMER NEEDS AND EXPECTATIONS
    5. THE CUSTOMER ‘CONTRACT’
    6. CUSTOMER SATISFACTION
    7. IDENTIFYING THE PROJECT CONSTRAINTS
    8. ASSUMPTIONS
    9. REVIEW AND CONTROL
    10. THE KICK-OFF MEETING
    11. BACKGROUND
    12. CONTEXT
    13. APPROACH
    14. OBJECTIVES
    15. CONSTRAINTS
    16. RECORDING ESSENTIAL INFORMATION
    17. SUMMARY
  10. 5. The definition phase
    1. THE PROJECT BRIEF AND SPECIFICATION
    2. DEFINING THE PROJECT
    3. WHAT IS NECESSARY TO DEFINE A PROJECT?
    4. A PROJECT ORGANIZATION CHART
    5. A STAKEHOLDER LIST
    6. A STATEMENT OF REQUIREMENTS
    7. A PROJECT OBJECTIVES STATEMENT
    8. A SCOPE OF WORK STATEMENT
    9. RISK ASSESSMENT
    10. KEEP YOUR HEAD – DON’T GO WILD!
    11. WHEN IS IT NECESSARY?
    12. GETTING YOUR PROJECT DEFINITION APPROVED
    13. SUMMARY
  11. 6. Managing the stakeholders
    1. WHAT IS A STAKEHOLDER?
    2. IDENTIFYING STAKEHOLDERS
    3. THE TWO MOST IMPORTANT STAKEHOLDERS
    4. THE CUSTOMER
    5. STAKEHOLDER INFLUENCE
    6. GATHERING INFORMATION ABOUT STAKEHOLDERS
    7. THE STAKEHOLDER INFLUENCE MATRIX
    8. WHAT HAPPENS NEXT WITH STAKEHOLDERS?
    9. SUMMARY
  12. 7. Managing the risks
    1. WHAT IS A RISK?
    2. WHY BOTHER?
    3. THE RISK MANAGEMENT PROCESS
    4. IDENTIFYING THE RISKS
    5. A TYPICAL STARTER CHECKLIST
    6. DECIDE THE PRIMARY RESPONSE STRATEGY
    7. QUANTIFYING THE RISKS
    8. RISK SCORE
    9. WHAT DO I DO NOW?
    10. RISK OWNERSHIP
    11. MONITORING RISKS
    12. ISSUES
    13. SUMMARY
  13. 8. Planning the project
    1. A COMMON MISCONCEPTION
    2. WHO NEEDS TO BE INVOLVED?
    3. WHERE DOES PLANNING START?
    4. IDENTIFYING THE KEY STAGES
    5. BOTTOM-UP METHOD
    6. ALLOCATING RESPONSIBILITY
    7. ESTIMATING
    8. CONTINGENCIES
    9. THE CRITICAL PATH OF YOUR PROJECT
    10. THE PERT CRITICAL ANALYSIS TECHNIQUE
    11. ANALYSE RESOURCE REQUIREMENTS
    12. OPTIMIZING YOUR SCHEDULE
    13. REVIEW THE PROJECT RISK LOG
    14. REVIEW THE PROJECT BUDGET
    15. FREEZING THE BASELINE SCHEDULE
    16. SEEKING APPROVAL TO LAUNCH
    17. SUMMARY
  14. 9. Launching and executing the project
    1. PREPARING FOR PROJECT EXECUTION
    2. THE CONTROL ENVIRONMENT
    3. MONITORING THE PROGRESS
    4. MANAGING THE ISSUES ARISING
    5. TRACKING YOUR PROJECT
    6. CONTROL THE COSTS
    7. COST CONTROL MEASURES
    8. SUMMARY
  15. 10. Closure and post-project evaluation
    1. PROJECT DRIFT
    2. SET THE COMPLETION CRITERIA
    3. THE ACCEPTANCE PROCESS CHECKLIST
    4. THE CLOSEOUT MEETING
    5. POST-PROJECT EVALUATION
    6. SUMMARY
  16. Glossary of terms
  17. Further reading
  18. Creating Success series
  19. Full imprint