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Successful Interviewing by Diane Arthur

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8Dealing with Different Applicant Types

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Learning Objectives

By the end of this chapter, you should be able to:

•  Calm down an extremely nervous candidate.

•  Control an excessively talkative candidate.

•  Restrain an overly aggressive or domineering candidate.

•  Relax a highly emotional or distraught candidate.

•  Extract information from an evasive candidate.

INTRODUCTION

Most applicants and employees are eager to make a good impression. They try to answer all questions as fully as possible, project positive body language, and ask appropriate questions. Occasionally, however, you will find yourself face-to-face with a less-than-ideal or difficult ...

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