Chapter 13Other Secrets to Success

The preceding chapters highlight the nine most important organizational and technical aspects that catapult companies to greater BI success and bigger business impact. Aspects in this chapter are not as significant but they are common themes that warrant attention: innovation, promoting the BI application, training, and smart use of graphics.

Innovation

Technology is constantly changing. When the first edition of this book was published in 2007, cloud computing had little to no presence in the BI space, big data was not a mainstream concept, and Hadoop had only just been created at Yahoo!. The iPad had not yet been invented, and mobile BI, at best, was an e-mail alert on a BlackBerry, perhaps with a static image ...

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