Chapter 7The Business–IT Partnership

Business and information technology (IT) professionals can become equally exasperated with one another, as they are often such opposites. However, the degree to which business and IT can partner together is a critical organizational aspect to successful business intelligence (see Chapter 6, Figure 6-1). According to the Successful BI survey, 36 percent identified the business–IT partnership as essential for success, and 36 percent say it is very important. For the sake of impactful business intelligence, then, opposites better attract!

Voices of Frustration … and Hope

In the Successful BI survey, respondents from both the business side and the IT side expressed frustration with one another, regardless whether ...

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