Index

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

1–800 CONTACTS case study, 18, 82, 121, 162

agile development at, 147–148

BI steering committee at, 156

BI tools used by, 172

experience with frustration, 18–82

impact of good timing on, 85

personalization at, 135–136

real-time BI at, 112

relevance at, 128–131

and right-time business intelligence, 110

accounting systems, 22

ad hoc query tools, 35–37, 180–181

Adopt Where Appropriate evaluation, 203

advanced visualization, 208–210

aggregate tables, role in data warehouses, 31

agile development

at 1–800 CONTACTS, 147–148

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