Chapter 8

Knowledge and knowledge-related assets: design for optimal application and impact

G.S. Erickson*
H.N. Rothberg***    Ithaca College, Ithaca, New York, USA**    Marist College, Poughkeepsie, New York, USA

Abstract

Over time, knowledge management and competitive intelligence systems have diverged, muting the impact of both approaches to intangible asset employment. As interest grows in big data and business analytics, will the knowledge management practice again miss an opportunity to contribute to how data and information find useful application? Or will knowledge management seize the data and adapt to a wider definition of useful knowledge-related inputs, apply analysis to such collections, and provide guidance to all levels of the organization? ...

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