5.15. Works Cited
Microsoft CRM Performance Team. (2008, 2 25). Optimizing and Maintaining Microsoft Dynamics CRM 4.0. Retrieved 10 6, 2008, from the Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?FamilyID=ba826cee-eddf-4d6e-842d-27fd654ed893&DisplayLang=en.
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