Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management

Acknowledgments

This book could not have been written without the many talented people that we have been fortunate to work with over the years. Clients, partners, and fellow consultants have provided great insight into how CRM success is achieved and demanded our best efforts in working with them. We thank you all for being part of the more than 30 years of combined experience we have been fortunate to gain.