About the Technical Reviewer

CHRIS JOHNSTON has 15 years of experience in the consulting services industry with a focus on the Microsoft technology set. Chris has worked with Microsoft CRM from its inception and is a veteran of many full-cycle CRM implementations.

Chris continues to focus on maximizing his clients' return on investment in technology in a private consulting practice, The Metta Group, Inc, in the Seattle area.

Get Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.