ABOUT THE AUTHOR
Reza Sisakhti, PhD, is the managing director of Productivity Dynamics, a research and consulting firm dedicated to helping clients achieve significant business results through the creation of effective learning and performance environments. For more than two decades, Reza has been creating business-essential competency models and measuring the business impact of training programs for major corporations such as Chevron, Cisco, Ernst & Young, HP, IBM, Intuit, and Verizon.
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