Index

accountability

for efficient communication, 31–32

in executing phase, 209

in initiation phase, 129

in managing customer expectations, 58, 62–63, 65

in managing management expectations, 76, 79, 83

in managing team expectations, 90, 96

in monitoring, control, and reporting phase, 235

in planning phase, 159–160, 171

for project success, 15, 29–30

agile methodology, 47

all-hands kickoff, 180–181

Annunzio, Susan Lucia, 34, 123

Ashkenas, Ronald N., on project failure, 175

assignment of PM, 104–115

assumptions, 154–155

avoiding project pitfalls, 19, see also individual project phases

Bar-On, Reuven, 107

baseline changes, 195–196

baseline plan, 134–138

Bennis, Warren, on transparency, 26

Berra, John, 25–26

and integral HR, 153

on integrity, 37 ...

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