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Studying and Designing Technology for Domestic Life

Book Description

Conducting research and technology design for domestic life is by no means easy.  Methods commonly used in the field of Human-Computer Interaction in settings like the workplace may not easily translate to the richness and complexity of domestic life.  This book documents new ways in which researchers are studying domestic life, as well as designing and evaluating technology in the home.  Each chapter is a candid discussion about methods that were successfully used for research studies with a focus on the challenges that the researchers faced and the best practices they learned.

  • Discover new research methods for exploring family life and evaluating and designing domestic technology.
  • Learn about the challenges in designing for and studying domestic life from experts in the field.
  • Read researchers' candid stories about what works and what does not work in practice.
  • More information available at the companion website:

Table of Contents

  1. Cover image
  2. Title page
  3. Table of Contents
  4. Copyright
  5. Dedication
  6. Acknowledgments
  7. Foreword
  8. Chapter 1. An Introduction to Studying and Designing Technology for Domestic Life
    1. The Changing Landscape of Computing
    2. The Challenge of Studying and Designing for Domestic Life
    3. The Purpose of This Book
    4. How to Use This Book
    5. Topics and Organizational Overview
    6. Looking Forward
  9. Chapter 2. Conducting Interviews with Remote Participants
    1. Introduction
    2. Conducting Face-To-Face Interviews
    3. The Ethics of Conducting Studies Over Video Chat
    4. Case Study 1: Grandparent and Grandchild Communication
    5. Case Study 2: Health Information Sharing
    6. Case Study 3: Mobile Commerce
    7. Discussion and Conclusions
  10. Chapter 3. “Rainy Days Work Best for Us”: Lessons from Home-Based Family Interviews
    1. Introduction
    2. An Interview Study of Farm Families
    3. Challenges and Lessons
    4. Summary
  11. Chapter 4. Wear Nice Socks: Guidance for Conducting In-Home Studies with Children
    1. Introduction
    2. Empirical Approach
    3. Method
    4. Lessons and Challenges
    5. Conclusions
  12. Chapter 5. The Flexible Realities of Using Design Probes: Reflections from a Care Home Context
    1. Introduction
    2. Design Probe Method
    3. Study and Method
    4. Challenges and Lessons
    5. Conclusion
  13. Chapter 6. Using the Business Origami Technique to Understand Complex Ecosystems
    1. Introduction
    2. The Business Origami Technique
    3. Selection of Study Method
    4. Usage of Paper-Based Business Origami Technique
    5. Adapting the Business Origami Technique to be Digital
    6. Analyzing the Results
    7. Challenges with the Digital Business Origami Technique
    8. Lessons for Future Studies
    9. Conclusion
  14. Chapter 7. The Financial Tour: Methods for Studying Sensitive Financial Questions
    1. Introduction
    2. Defining the Study
    3. Interviews
    4. Debriefing the Interview
    5. Discussion
  15. Chapter 8. Autobiographical Design in the Home
    1. Introduction
    2. Autobiographical Design
    3. The Autobiographical Design of the Family Window
    4. Learnings
    5. Conclusion
  16. Chapter 9. In-Home Deployments
    1. Introduction
    2. In-Home Deployments
    3. PreHeat Study and Method
    4. Challenges and Lessons Learned
    5. Concluding Remarks
  17. Chapter 10. Field Trials with Multiple Connected Households
    1. Introduction
    2. Field Trials in HCI
    3. The Design of Family Portals
    4. The Evaluation of Family Portals
    5. Prototype Frailty and Pilot Testing
    6. Installing the System in Multiple Connected Households
    7. Ownership and Usage of the System
    8. Managing the Complexity of Relationship Dynamics within and between Families
    9. Discussion and Conclusions
  18. Chapter 11. Techniques for Studying Actual Use of Personal Communication Prototypes
    1. The Growing Opportunity of Remote Personal Communication
    2. VideoPal: Deploying a Prototype in an Intact Social Group
    3. Experiences2Go: Deploying a Prototype in the Wild
    4. TV2Gether: Capturing Activity in the Wild
    5. Conclusion and Discussion
  19. Chapter 12. Working with Community Groups to Inform the Design of Domestic Technologies
    1. Introduction
    2. Arriving at a Community Approach
    3. Study: Building and Deploying a Website with BFO
    4. Challenges and Lessons
    5. Summary and Discussion
    6. Conclusion
  20. Chapter 13. Conflict in Families as an Ethical and Methodological Consideration
    1. Introduction
    2. A Tale of Two Studies
    3. Challenges and Lessons
    4. Learnings for Future Studies
    5. Conclusion
  21. Index