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STTS: Working in a Virtual World by Nicole Stinton

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Earlier this year I was talking with one of my clients about the need for a leader to be open and approachable in building trust with their team. He recalled, from early in his career, something one of his senior manager’s did — an example of what not to do when leading.

My client had just joined a company as a new graduate hire, when a new manager joined the leadership team. That new manager called all the staff together, about 200 people, and made his first official speech. In that presentation, he came across as being genuine, talked about the need for transparency and inclusivity, and guaranteed that he would always be there for the staff. ...

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