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STTS: Working in a Virtual World by Nicole Stinton

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I’m Australian and have been living in Singapore for almost a decade. I remember an incident that happened in my first year in Asia. We were bringing in trainers from Australia to run workshops in Malaysia. We thought we had organised everything thoroughly and that the trainers were aware of the client’s expectations, the methodology for the sessions, the anticipated outcomes, among other things. It was only on the training day during the session that we realised we each had a different idea of how the programme would run. The trainers had prepared a lot of conceptual explorations that the client didn’t want. By the time we realised this, we ...

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