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STTS-The Email Etiquette by Shirley Taylor

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Six rules of good writing

As well as this ABC approach, it is important to know some of the fundamental rules of good writing. Here is what you need to remember when writing any business documents, not just e-mails:

Rule 1: Avoid redundant phrases

A lot of messages are filled with long-winded jargon, which has no place in modern business language:

 

For example:

 

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Please be informed that a management meeting will be held on Monday 12 July 2010.

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A management meeting will be held on Monday 12 July 2010.

 

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