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STTS-The Email Etiquette by Shirley Taylor

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Why don’t we love e-mail?

I did a survey asking people about problems they are experiencing with e-mail. Here is a summary of what I found out. Hopefully these will give you some strategies to help you manage your e-mail.

1.  Constant interruptions to your working day

Most e-mail programmes have an instant messaging facility that means you are interrupted regularly by a little bell or a voice that says ‘You’ve got mail’. These interruptions can interfere with your planned work and add frustration and stress to your workload. In some companies, however, staff say they must leave their alert on all the time because their boss insists, in case something urgent is missed. Unless it’s a specific requirement of your job, you must consider switching ...

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