7
When Appraisals Go Off Track
Tell me, I will forget,Show me, I may remember,Involve me, I will understand
—Chinese Proverb
 
Perhaps the appraisal discussion derails. That can occur when there have been no mini-reviews with checks and balances along the way. If employees haven’t initiated feedback, and their supervisors haven’t offered it, substantial misunderstandings can result. Then the yearly review hits, and there is the potential to blow a lot of good will. In which case, add another quote, “Blessed are the flexible, for they shall not be bent out of shape!”1
This is the time for what author Jim Collins calls an “autopsy without blame,”2 an open, honest look at the reasons for derailment and their root causes “in a climate where the truth ...

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